Who we are
Graphic Solid Inks, Inc. (GSI)
Effective Date: February 20, 2026
Graphic Solid Inks, Inc. (“GSI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website and access the GSI Partner Portal and related secure areas (collectively, the “Portal”).
GSI is a U.S. company headquartered in Alpharetta, Georgia.
1) Scope
This Privacy Policy applies to information collected through:
- Our public website pages (marketing and informational content), and
- Our secure Portal areas accessed by authorized Partners and End Users.
This Portal is intended for business-to-business use.
2) Information We Collect
We may collect the following categories of information:
A. Information you provide
- Name
- Company / organization name
- Business email address
- Username or account identifier
- Any information you submit through forms (e.g., “Request Access” inquiries)
B. Account, login, and security information
- Encrypted password and related authentication data
- Two-factor authentication (2FA) enrollment status and verification events
- Backup authentication code status (not the codes themselves)
- Login and access timestamps
- IP address and device/browser information used to access the Portal
C. Usage information
- Pages and resources you view within the Portal
- Files and resources downloaded (where logging is enabled for security and auditing)
- System logs related to performance, security, and troubleshooting
D. Cookies and similar technologies
We use cookies and similar technologies to support:
- Essential site functions (sessions, login, security)
- Portal performance and reliability
E. Analytics (when enabled)
We currently may not use analytics on all pages, but we expect to use tools such as Google Analytics to understand how visitors use our site and to improve performance and content. These tools may collect information such as:
- Device type and browser
- Pages viewed and interactions
- Approximate location (derived from IP address)
- Referring/exit pages
3) How We Use Information
We use information we collect for the following purposes:
- To provide, operate, and maintain the website and Portal
- To authenticate users and enforce security controls (including 2FA)
- To manage Partner and End User accounts and permissions
- To protect GSI’s confidential materials and intellectual property
- To respond to inquiries and provide support
- To communicate important service and account notices (e.g., password resets, access changes)
- To monitor, prevent, and investigate security incidents and misuse
- To improve the website and Portal functionality, performance, and user experience
- To comply with legal obligations and enforce our rights
We do not sell personal information.
4) How We Share Information
We may share information in limited circumstances, such as:
Service providers
We may share information with vendors that help us operate the website/Portal, such as:
- Website hosting providers (e.g., Pressable/WP Engine services)
- Email delivery/SMTP providers (to send portal emails such as password resets and notifications)
- Security and authentication providers/tools (including 2FA services/plugins)
- Analytics providers (e.g., Google Analytics, when enabled)
These vendors are permitted to process information only as needed to provide services to us.
Legal and security reasons
We may disclose information if necessary to:
- Comply with law, regulation, legal process, or lawful requests
- Protect the security and integrity of the Portal
- Protect GSI’s rights, property, or safety, or that of our users or others
- Investigate or help prevent fraud, abuse, or security incidents
Business transfers
If GSI is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
5) Cookies and Your Choices
Browser controls
Most browsers allow you to control cookies through settings. If you disable cookies, portions of the Portal (especially login and secure access) may not function properly.
Analytics opt-out
If Google Analytics is enabled, you can use browser settings and/or available opt-out tools (including Google’s opt-out features) to limit analytics collection.
If legally required in certain regions, we may present a cookie notice and consent mechanism.
6) International Visitors
The Portal is operated from the United States. If you access the site from outside the U.S., you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
7) Data Retention
We retain information for as long as necessary to:
- Provide Portal access and services
- Maintain business records
- Protect the security and integrity of the Portal
- Comply with legal and contractual obligations
When accounts are deactivated or no longer needed, information may be deleted or archived consistent with our retention practices and legal obligations.
8) Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including:
- Role-based access controls
- Two-factor authentication (2FA) enforcement for secure roles
- Secure hosting and access restrictions
- Monitoring and logging for security purposes
No system can be guaranteed 100% secure, but we take commercially reasonable steps to protect the Portal.
9) Your Rights and Requests
Depending on your location and applicable law, you may have rights to:
- Request access to certain personal information we hold
- Request correction of inaccurate information
- Request deletion of information (subject to legal and business record requirements)
- Object to or restrict certain processing
To submit a request, contact us using the information below. We may need to verify your identity before responding.
10) Children’s Privacy
The Portal is intended for business users and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps.
11) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” above. Your continued use of the website or Portal after changes become effective means you accept the updated policy.
12) Contact Us
Graphic Solid Inks, Inc.
5790 Shiloh Rd.
Suite 100
Alpharetta, GA 30005
United States
Email: GSIportal@gsinks.com
Phone: +1 (678) 264-4008